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Also, our telephone line to the house came down inside a windstorm one other evening, as did our neighbors. We do not utilize a landline any longer, but the cable is in the road and nevertheless related on the home conclusion. I recommended that They simply take away it totally. They said as I didn't have an active landline, they might not mail a technician out to wash up the wire in the course of the road.
Back within your day, you had a selection of companies. Now we have megacorps that swallow each substitute preference up therefore you're remaining with three alternatives spanning an entire country, all of which collude with eachother to extort It can be customers.
If an automated assistant asks for The main reason of your phone, point out "I would like to make payment arrangements for my mobility Monthly bill".
I had to contact CS these days with Chat as well as department I would like to talk to is only out there by telephone. The CS on Chat arranged a get in touch with back again at an agreed upon time slot. When that Section referred to as me later on I bought everything sorted out.
within the Black Friday i known as Telus to obtain me a fresh mobile line for my daughter if there is a offer like i got Beforehand for my other Young children as a Telus customer service loyal customer with Telus.
following the agent evaluate my account he stated I am unable to offer you a offer or credits such as you have now with your exiting account, so i just gave up and hangup the phone.
• I spoke to many agents, including Maria and Regal, who could not give clarity or escalate my case as asked for.
I needed to contact CS these days with Chat plus the department I need to speak to is barely offered by cell phone. The CS on Chat organized a get in touch with back again at an agreed upon time slot. When that Division termed me later on I obtained almost everything sorted out.
Car-counsel assists you immediately slim down your search results by suggesting achievable matches as you sort.
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I would like a phone from somebody that has some decision producing ability on how I'm able to shut my accounts and become done with Telus.
I have made many telephone calls, I've clicked on "Alternatively, you'll be able to Get hold of our TELUS Administration Staff listed here". concluded the form, with no reaction, and done Yet another variety on MyTelus and likewise go no reaction.
The TELUS crew acknowledges that our perform spans lots of Territories and Treaty regions and we're grateful for the standard Awareness Keepers and Elders who are with us these days, all those who have absent ahead of us plus the youth that inspire us.
That is a large squander of time and only makes an exceedingly discouraged customer before they get to talk to your CSR and now the CSR has to manage an presently pressured to their limit customer.